Effective Date: 1-6-2025
Website: www.elcontainer.net

ElContainer.net (“we”, “our”, or “El-Container”) is committed to protecting the privacy of our customers and vendors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, whether as a buyer or a vendor.

1. Information We Collect

For Customers:

  • Personal Information: Name, email address, phone number, shipping address, payment details.

  • Account Information: Login credentials, order history, preferences.

  • Usage Data: Pages visited, search queries, device/browser info, IP address.

For Vendors:

  • Business Information: Company name, registration documents, tax ID, contact details.

  • Bank Details: For payouts and transactions.

  • Product Listings: Descriptions, pricing, inventory levels.

  • Account Usage: Login info, sales data, store analytics.

2. How We Use Your Information

We use your information for the following purposes:

  • To process orders and payments.

  • To enable vendor and customer interactions.

  • To improve our website, products, and services.

  • To detect fraud, resolve disputes, and enforce our policies.

  • To send order confirmations, shipping updates, and promotions (only with consent).

3. How We Share Your Information

  • With Vendors: Customer name, address, and phone number may be shared with vendors for order fulfillment.

  • With Customers: Vendor store names, location (if applicable), and contact details are shared for transparency.

  • With Service Providers: We may use third-party services for payment processing, hosting, and logistics.

  • Legal Requirements: We may disclose information if required by law or in response to legal requests.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption, access controls, and secure payment gateways. However, no system is 100% secure. Please use strong passwords and safeguard your login credentials.

5. Cookies and Tracking

We use cookies and similar technologies to improve user experience, track performance, and personalize content. You can manage cookie preferences in your browser settings.

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing communications at any time.

  • Request deactivation of your account.

To exercise these rights, please contact us at cs@elcontainer.net

7. Vendor Obligations

All vendors on ElContainer.net must:

  • Use customer data solely for order fulfillment.

  • Not misuse or resell customer information.

  • Comply with all applicable data protection laws.

  • Immediately report any data breach or misuse to our admin team.

8. Children’s Privacy

ElContainer.net is not intended for children under the age of 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Email: cs@elcontainer.net
Phone/WhatsApp: +986  913 8200